Delivery & Dispatch

Experience uncompromising white-glove logistics. Every acquisition is meticulously prepared and expediently delivered worldwide.

✈

Global Reach

Partnered with elite international couriers to ensure secure delivery across all major global destinations.

🔒

Fully Insured

Your investment is protected. All parcels are comprehensively insured from our atelier to your residence.

♛

Bespoke Packaging

Items arrive in our signature presentation boxes, guaranteeing an unboxing experience matched only by the product itself.

Dispatch Timelines

Our commitment to perfection dictates that each order undergoes a stringent quality assurance review prior to dispatch. Standard processing requires 1-2 business days. Bespoke, tailored, or customized commissions may necessitate extended preparation times, which will be communicated by your dedicated concierge.

Domestic Delivery (UAE)

Same-Day Courier: Available exclusively for Dubai and Abu Dhabi on orders placed before 12:00 PM GST.
Next-Day Delivery: Complimentary for all domestic orders, fulfilled via our private fleet.

International Freight

We leverage priority air freight for all international destinations, ensuring rapid and secure transit.

GCC Region: 2-3 Business Days
Europe & UK: 3-5 Business Days
Americas & Asia Pacific: 4-7 Business Days

Customs, Duties, & Taxes

To provide a seamless experience, all international shipments are dispatched on a DDP (Delivered Duty Paid) basis where applicable. This ensures no unexpected tariffs upon arrival. In regions where DDP is unavailable, local customs authorities may levy import duties, which remain the responsibility of the recipient.

Tracking Your Acquisition

Upon handover to our logistics partners, an encrypted tracking dossier will be dispatched to your registered email, granting you real-time visibility over your parcel's journey.